Paws & Claws CATSBY PLATFORM HIDEAWAY 28X28X56CM
- 2-in-1 Cat Tree & Hideaway β This compact 56cm tall cat tree combines a cozy enclosed hideaway box with a raised lounging platform, offering your cat both a private napping space and a high vantage point to observe their surroundings.
- Natural Sisal Scratching Post β The central vertical post is wrapped in durable natural sisal, providing an ideal surface for your cat to scratch, sharpen their claws, and stretch, protecting your furniture from unwanted damage.
- Soft Plush Material β Covered in high-quality, velvety plush fabric in two neutral color options (Buttermilk Beige and Grey), the hideaway and platform are gentle on your catβs paws, creating a warm, comfortable retreat for rest and play.
- Cat-Shaped Entrance β The hideaway box features a cute cat-shaped entrance, adding a whimsical touch while providing easy access to the cozy, enclosed interior, perfect for shy or anxious cats seeking security.
- Sturdy & Space-Saving Design β With a 28x28cm base, this cat tree is stable enough to prevent tipping during play, yet compact enough to fit in small living spaces, making it an ideal choice for apartments or multi-cat households.
Shipping and Handling: Free Over $25
All orders are packaged with protection and shipped with Australia Post, Aramex, Courier please and Direct Freight for over-sized items, pallets & heavy items.
Dispatch Time
Orders are processed within 3 business days, with most orders shipped within 1-2 business day. Standard Shipping: 1β5 Business Days. Remote Area excluded.
Return & Refund
- Returns accepted for 30 days
- Free return shipping
- No restocking fee
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You are not required to pay for all associated shipping costs. Youβll also need the receipt or proof of purchase.
To start a return, please follow the instructions on this link:-Β Β CLICK HERE
or you can contact us atΒ info@socratesbuildingsupplies.com. If your return is accepted, weβll send you instructions on how and where to send your package.Β Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question atΒ info@socratesbuildingsupplies.com
Damaged / Change of Mind
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right
Exceptions:
Certain types of items cannot be returned, like perishable goods and custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards. These items historically were either refunded or scrapped.
Exchange:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds:
We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.Β